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Internal Communication in Business: Channels of Distributing Message

Corporate communication is divided into 2 categories like, internal communication and external communication. Both of these methods are highly essential for any business or organization to achieve planned objectives. When it comes to internal communication, it has a specific group of audience including employees, management, share & stock holders, etc....

How Incorporating SMS Will Improve Your Call Center Customer Experience

A faulty communication system can cost a lot of money by wasting both the employee's time and the client's trust. "PwC surveyed 15,000 consumers and found that 1 in 3 customers will leave a brand they love after just one bad experience, while 92% would completely abandon a company after...

Need and Importance of Effective Communication

NEED AND IMPORTANCE OF COMMUNICATION"Identification is one of the key ingredients of effective communication. In fact, unless your listeners can identify with what you are saying and with the way you are saying it, they are not likely to receive and understand your message."Communication refers to exchange of views, ideas,...